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Desktop Support Engineer - Witney, England (FTE), Witney
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Client:
Axiom Technologies
Location:
Witney, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
48b120b05955
Job Views:
14
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Axiom Technologies is a global IT services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do.
We are looking for a capable resource to coordinate activities ranging from simple to complex. This role will provide onsite/on-call assistance to end-users within the organisation’s desktop computing environment to ensure optimal service delivery.
IT Skills and Experience
* Experience with computer OS and peripherals troubleshooting
* Handling different PC operating systems (Windows 7/8 and 10)
* Performing hardware and software installations (understanding deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and interpersonal skills
* Field experience supporting various technologies and services
* Advanced troubleshooting skills applicable to Windows, Apple, and virtual OS
* Ability to manage time and resources effectively in high-profile situations
Who You Are
* Reliable transportation
* Flexible schedule and availability for on-demand work
* Resilient and conflict-resolving
* Effective communication skills in oral and written English
* Customer-oriented and composed
* Works well both independently and in teams
Personal Attributes
* Strong infrastructure support knowledge
* Excellent analytical and problem-solving skills
* Well-organized and detail-oriented
* Strong customer service ethic and communication skills
* Passionate about quality
* Self-motivated and innovative
* Appreciates simple, elegant solutions
* Capable of handling confidential information
In-depth Knowledge of:
* Microsoft Office applications
* PC/Laptop hardware and peripherals, including printers
Basic Knowledge of:
* Active Directory
* Exchange
* Apple OS
* SCCM
IT Qualifications
At least one of the following:
* PC/Laptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) in desktop area
* Microsoft Office Specialist (MOS) Certification
Experience in a Similar Role
* 3+ years of relevant experience
* Willing to travel 10-20 miles as required
What Next?
If you are ready for your next career challenge, please forward your resume to [contact email].
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