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Planner
Based in Ealing
Permanent
40 hours per week
Paying up to £31,500 per annum
* Receiving high volumes of repairs requests and booking them into Operatives diaries to ensure most efficient service and best use of skills
* Overseeing Operatives diaries for a geographical area to ensure maximum productivity
* Responding to Emergency and Urgent repairs requests and ensure these are met within strict Service Levels
* Liaising with Operatives and Supervisors to ensure appropriate follow-on works are booked in and completed
* Assisting colleagues throughout the business on queries regarding responsive repairs
* Providing a professional and customer focused service
Role Criteria:
* Ideally have previous Repairs Planning / Scheduling experience
* Good written, verbal, questioning & interpersonal skills
* IT Literate
* Social housing or similar background is desirable
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