As a Family Support Worker, you will work alongside families to offer practical, relational and strengths-based support both one-to-one and in group settings. You will help parents and carers feel confident, listened to and supported, addressing challenges early and building positive relationships between home, school and community.
Working under the direction of the Family Support Lead, you will contribute to the effective, safe and consistent delivery of family support services across partner schools and community settings. You will model CHEXS' values in every interaction empowering families, promoting inclusion, and supporting early help pathways.
What the role looks like in practice
No two days are the same at CHEXS and that's exactly what many of our staff value.
A typical week may include time at partner schools, community venues and occasional home working. You might begin the day at the school gate, building relationships with parents and carers as a visible and trusted presence. You may then deliver one-to-one support sessions in school, working alongside pastoral teams to support families through early help pathways.
Time will also be allocated for case recording, session planning, follow-up calls and preparing resources. This may be completed from home, in agreement with your line manager.
Across the week, you may facilitate parenting workshops, peer support sessions or family craft activities in community settings. Some sessions take place after school, and occasional evening or weekend work is required to meet the needs of families and community events (time off in lieu applies).
This is a hands-on, relationship-based role. It requires flexibility in working patterns, confidence in community settings, and the ability to adapt to the needs of families on any given day.