About The Role
Team: Medical Collections
Working Pattern: West Midland based & Surrounding areas. Full time, 37.5 hours per week.
Top 3 skills needed for this role:
1. NMC Qualified
2. Clean driving licence
3. Be empathic and sensitive to clients' needs
What this role is all about:
As a Vitality Nurse, you will be responsible for obtaining medical information on various conditions, including undertaking screenings and sample testing (blood, urine, saliva). You will also perform additional services such as Medical Telephone Questionnaires, Member Health Checks, and Wellness Days. Daily travel to clients' homes or workplaces within a specific geographic area is required.
You will work a 37.5-hour week over 5 days, with an alternating Saturday rota (shifts between 8-4, 12-8). Flexibility is necessary. You will be part of a team comprising professional nurses and office staff.
Key Actions
* Conduct client screening appointments at their home or work location.
* Handle telemedical interviews when scheduled.
* Liaise with customers, underwriters, and the operational team to promote health and wellbeing.
* Manage client expectations according to company policies.
* Plan, organize, and prioritize your workload and equipment.
* Coordinate appointments and manage your diary with the concierge.
* Conduct physical examinations and collect samples for insurance and healthcare clients.
* Promote good health practices.
What do you need to thrive?
* Qualified nurse registered with the NMC.
* Full driving license.
* Experience in nursing, medical knowledge, and proficiency in phlebotomy.
* Attention to detail and excellent communication skills.
* Computer literacy and ability to work independently with enthusiasm and resilience.
* Strong teamwork and collaboration skills.
* Ability to manage multiple priorities in a fast-paced environment.
* Polite, confident, and professional manner.
* Empathy and sensitivity to clients’ needs.
* Comfortable working remotely and independently.
* Critical thinking skills for on-the-spot decision-making.
What’s in it for you?
* Performance-based bonus schemes.
* Pension matching up to 6% of your salary (up to 12%).
* Vitality health insurance with rewards.
* Life assurance (four times your annual salary).
* Extensive benefits and rewards.
About The Company
Vitality is an award-winning UK insurance brand, dedicated to making the world healthier and happier. Recognized as one of the 'Top 10 Best Places To Work' in The Sunday Times Awards 2024, we focus on shared-value insurance that incentivizes healthier living for societal benefit. Join our 1.7+ million members and enjoy our health insurance and healthy living programs.
Diversity & Inclusion
We are committed to diversity and inclusion, welcoming applications from all backgrounds. Our approach to sustainability emphasizes positive change and healthier choices for individuals and the environment.
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Note: We may close the vacancy early if we receive a high volume of applications. Apply promptly if interested.
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