Administrator / Housing Support Assistant / Full Training Provided
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Overview
We are seeking an Administrator / Housing Support Assistant with basic MS Office skills, strong organisational and multi-tasking abilities, and a caring nature to join a housing association in Oxford as Bank Staff. This role is known internally as an Intensive Housing Management Worker.
Full Training Provided; prior experience in this sector is not required as the organisation values transferable skills and will provide necessary training.
Positions Available
* 2 Bank Staff Positions
Details
Salary: £12.53 - £15.73 per hour + generous benefits
Location: Oxford, Oxfordshire (OX4) — Fully onsite
Contract Type: Zero Hours Contract
Job Responsibilities
* Conduct health & safety checks according to policies and minimise voids
* Follow safeguarding policies
* Handle reception duties: answer calls, coordinate transport, update appointment books, manage visitors and keys
* Process voids and report/follow up on repairs
* Engage with external partners to benefit residents
* Ensure completion of reporting documents
* Collaborate with support team and housing officers to address tenancy breaches and prevent evictions
* Report safety concerns to Senior IHMW
* Provide emotional support empathetically within role boundaries
Candidate Requirements
Experience in this sector is not mandatory; transferable skills and a caring attitude are valued. Candidates should demonstrate:
* Basic MS Office skills and willingness to learn new systems
* Strong organisational and multi-tasking skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Experience in homelessness, substance misuse, or mental health is a plus but not necessary
Benefits
* 25 days holiday plus bank holidays, increasing to 28 days with 3 years' service
* Up to 8% contributory pension
* Investment in learning and development
We encourage applications even if you do not meet 100% of the criteria.
Application
Apply today by submitting your details. By doing so, you consent to sharing your information with our client.
Job ref: AWDO-C13347
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