Are you naturally welcoming and able to create a memorable first impression?
Do you take pride in delivering attentive, high-quality service in a refined setting?
Are you organised, calm under pressure, and passionate about exceptional hospitality?
What do we want?
We are looking for a professional and personable Food & Beverage Host to join the team at the Scarlet Hotel. As the first point of contact for our restaurant and bar guests, you will set the tone for a relaxed yet luxurious dining experience. This role requires someone who is warm, attentive and highly organised, able to manage reservations, greet guests with confidence and ensure service runs smoothly. You will work closely with the restaurant team to deliver the high standards of hospitality our guests expect from the Scarlet.
Responsibilities and Duties:
* Provide a warm and professional welcome to guests arriving for dining or drinks
* Manage reservations and coordinate guest seating efficiently
* Maintain clear communication with the restaurant and kitchen teams during service
* Ensure the restaurant entrance and host area are always clean, organised and inviting
* Assist the Food & Beverage team to ensure smooth and attentive service
* Develop a good understanding of menus, daily specials and dietary requirements
* Respond to guest queries and requests with professionalism and care
* Uphold the Scarlet’s high standards of service, presentation and guest experience
Qualifications:
* Previous experience in a hospitality, restaurant or guest service role preferred
* Experience in a host, reception or front-of-house position desirable
* A passion for hospitality and delivering exceptional guest experiences
Key Skills:
* Excellent communication and interpersonal skills
* Strong organisational and time management abilities
* Professional, calm and polished approach
* Attention to detail
* Ability to anticipate guest needs and deliver personalised service
* Teamwork and collaboration
As a family-owned, independent Cornish business, we value every member of our talented team. We offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:
* Competitive salary £12.60 per hour plus a share of the Hotel Tips
* A people-centric working environment
* Learning and internal career progression opportunities
* A permanent contract with 28 days holiday per year (29 after 1 year)
* Long service scheme, enjoy a free stay at Bedruthan Hotel & Spa after your first year
* Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme
* Local partnership discounts
* Health Shield Healthcare Plan
* Temporary on-site team accommodation is available
Perched on the rugged clifftops of North Cornwall, Bedruthan Hotel & Spa and Scarlet Hotel have always been trailblazers in hospitality. Going above and beyond to make sure when you join our family you will be a part of one of the most exciting independent companies in the UK.
Joining our team isn’t a job, it’s a lifestyle choice.