Overview
Work Area Manager - Late Shift at Royal Mail. Full-time, permanent role based at Bristol Mail Centre, Filton, Bristol.
Salary £35,294 - £38,207 (dependent on experience), 10% bonus potential, 25 days annual leave and generous pension scheme.
Shift patterns: Monday to Friday, hours between 14:24 – 22:36. Due to operational needs, flexibility is required.
Responsibilities
* Lead a dedicated team of full and part-time employees; conduct regular one-to-one and team meetings; review area performance and plans daily.
* Champion health and safety initiatives; drive efficiency gains and identify areas for improvement within the area.
* Support the Shift Manager by delivering high-quality service to customers and ensuring operational targets are met.
* Line management of team attendance, sickness absence, training and development; participate in continuous improvement programmes.
What skills and experience we are looking for
* Flexible, capable of performing under pressure with excellent leadership and communication skills.
* Evidence on CV of the following focus areas:
* Leadership Focus: Sets direction, uses platforms to recognise excellence, communicates with impact.
* People Focus: Values diversity and inclusion, delegates, coaches, empowers, develops talent, and fosters a supportive environment.
* Resilience Focus: Approaches colleagues with reassurance, adapts to change, communicates regularly, remains positive under pressure.
* Achievement Focus: Establishes standards of excellence, coaches teams, delivers results, keeps promises, earns trust.
* Improvement Focus: Implements improvements, controls costs, embraces new ways of working, makes informed decisions.
* Customer Centric Focus: Promotes a customer-first culture and monitors customer service goals.
Application process
If you are interested in applying, please complete your application online and submit your current CV. The assessment includes a capability-based interview and a short management scenario exercise on the day.
About Us
Royal Mail connects companies, customers and communities, delivering universal postal services. Royal Mail Group is committed to inclusion and encouraging applications from all individuals, including the Armed Forces community. We value trust and transparency throughout the recruitment process. If you require adjustments during hiring, discuss these with your recruiter when contacted.
Closing Date: Thursday 30th October. Shortlisting and interviews are scheduled in late October/early November. For more information about Royal Mail Group and our values, please visit our website.
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