Venning Barracks, Telford TF2 8LF, Beacon Barracks Stafford,ST18 0AQ, Whittington Barracks Lichfield, WS14 9PY Job Summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, with responsibility for an annual budget of over £10bn, the Army is a major part of the Ministry of Defence and one of its largest operating centres who employ around 12,000 Civil Servants located at over 300 locations supporting the 110K regular and reserve soldiers across the Army. This Civil Service workforce is diverse, with many different functions and professions ranging from police officers, security guards, trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. Command Infrastructure Branch, of which you will be part of, has a fully integrated & co-ordinated workforce of regular & reserve Army, Civil Servants and contractors. Our diverse workforce primarily focuses on ‘The Firm Base’. Together, we look after facilities management for Army barracks across Central England and Wales. This post is an exciting opportunity to begin a career within an essential part of the infrastructure delivery profession. You will support the Staff Officer Grade 2 for all Facilities Management (FM) in the HQ West Midlands Region. Based out of either, Beacon Barracks Stafford, Venning Barracks Telford or Whittington Barracks, Lichfield, (location to be discussed at interview) you will build a strong understanding of the military community, including both Regular and Reserve Units, the Defence Infrastructure Organisation (DIO) and Industry Partners (IPs) as well as the Reserve Forces and Cadet Associations (RFCA) for the HQ West Midlands. You will ensure soldiers are supported and advised on the total FM (both Hard and Soft) situation within their Stations. This position is advertised at 37 hours per week. Job Description The successful applicant will support the Staff Officer Grade 2 to control the daily activities of the Regional Infrastructure Cell (RIC) for all tasks that enable successful infrastructure delivery across the West Midlands. The role is co-ordination and delivery focused. You will be responsible for supporting the Grade 2 Staff Officer with the planning and allocating of resource within their annual budget and conducting meaningful engagement with external delivery agencies and partners, including the DIO and Industry Partners. The job will include travel to various sites across the West Midlands where overnight stays may be required, therefore a driving licence is essential. As compensation, HQ RC, an inclusive employer, will grant time off in lieu, for the odd occasion when evening working is required to enable us to meet our objectives. Main responsibilities. Obtain and evaluate establishment need and priorities, apprising the RIC Forward (RIC Fwd) Infra lead of analysis, to enable them to inform the RIC planning and Balance of Investment decisions Obtain and evaluate establishment needs and priorities to inform the Chain of Command and enable decision support Support RIC Fwd activities by liaising with Heads of Establishment (HoE) and their designated representatives as well as representatives of the DIO, RFCA and their contracted Service Providers (SP) Support the communication of the planned Command Infrastructure Delivery Plan (CIDP) works schedule to interested parties, HQ Central, HoE, DIO, RFCA Capture and notify establishment issues and risks to allow consolidation of trends as well as trend analysis, and subsequent escalation where required Identify breaches in service delivery performance within designated Area of Operation and assist in resolution where appropriate Collate establishment feedback on Hard and Soft FM contracted service delivery satisfaction to report performance standards to the RIC Provide Subject Matter Expertise contribution to Sites on Infrastructure / FM issues Manage the Infra SharePoint page so that it is an informed forward repository of FM information easily navigable by stakeholders, from RC to local level, across the stakeholder community The successful applicant will support the Staff Officer Grade 2 to control the daily activities of the Regional Infrastructure Cell (RIC) for all tasks that enable successful infrastructure delivery across the West Midlands. The role is co-ordination and delivery focused. You will be responsible for supporting the Grade 2 Staff Officer with the planning and allocating of resource within their annual budget and conducting meaningful engagement with external delivery agencies and partners, including the DIO and Industry Partners. The job will include travel to various sites across the West Midlands where overnight stays may be required, therefore a driving licence is essential. As compensation, HQ RC, an inclusive employer, will grant time off in lieu, for the odd occasion when evening working is required to enable us to meet our objectives. Main responsibilities. Obtain and evaluate establishment need and priorities, apprising the RIC Forward (RIC Fwd) Infra lead of analysis, to enable them to inform the RIC planning and Balance of Investment decisions Obtain and evaluate establishment needs and priorities to inform the Chain of Command and enable decision support Support RIC Fwd activities by liaising with Heads of Establishment (HoE) and their designated representatives as well as representatives of the DIO, RFCA and their contracted Service Providers (SP) Support the communication of the planned Command Infrastructure Delivery Plan (CIDP) works schedule to interested parties, HQ Central, HoE, DIO, RFCA Capture and notify establishment issues and risks to allow consolidation of trends as well as trend analysis, and subsequent escalation where required Identify breaches in service delivery performance within designated Area of Operation and assist in resolution where appropriate Collate establishment feedback on Hard and Soft FM contracted service delivery satisfaction to report performance standards to the RIC Provide Subject Matter Expertise contribution to Sites on Infrastructure / FM issues Manage the Infra SharePoint page so that it is an informed forward repository of FM information easily navigable by stakeholders, from RC to local level, across the stakeholder community Person specification Essential Criteria You will require a practitioner level of knowledge for Facilities Management activities, which will be developed and broadened whist in the role Previous experience working on Soft Facilities Management or knowledge and understanding of what Soft Facilities Management is Good working knowledge of Microsoft Office Applications The ability to engage and communicate both verbally and in writing with stakeholders at all levels, always maintaining professionalism Be an adaptable team player, with experience of working collaboratively, but comfortable when working alone, with minimal direction To hold a full UK driving licence due to the remote location of some of the locations Desirable Criteria Excellent attention to detail and the ability to build and maintain effective working relationships with people at all levels within the organisation Exceptional organisational skills with an eye for detail and the ability to work to strict deadlines, demonstrating an ability to prioritise workload and work on multiple tasks at one time Previous experience working for the MOD or knowledge of the MOD Licences To hold a full UK driving licence due to the remote location of some of the Sites. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Delivering at Pace Leadership Working Together We only ask for evidence of these behaviours on your application form: Communicating and Influencing Working Together Alongside your salary of £29,580, Ministry of Defence contributes £8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other Benefits For Army Civil Servants Include 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week). The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Candidates will be required to provide CV details to include job history. Candidates will be required to provide a statement of suitability in no more than 500 words. At sift, you will be assessed against your CV, Statement of suitability and the following Behaviours: Communicating and Influencing (lead behaviour) Working Together Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in support of the Communicating and Influencing behaviour. Your CV, Statement of suitability, and the Working Together behaviour will only be reviewed if you are successful at this initial sift. At interview, you will be assessed against your Experience and the following Behaviours: Delivering at Pace Leadership Experience You will also be asked experience based questions on your Statement of suitability and application. Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed but these will be held in person at Venning Barracks, Telford TF2 8LF. We endeavour to keep to these time frames, but these are subject to change around business needs. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact Name : Amanda Brown Email : Amanda.Brown347@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.