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United Kingdom - London
Posted: 11/07/2024
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Salary: £0.00 to £550.00 per Day
ID: 34396_BH
Opportunity: Business Analyst (Contract)
We have an exciting opportunity for a Business Analyst on a contract basis, with strong experience in coordinating projects across cross-functional teams at a global level.
Role Responsibilities:
1. Successfully roll out Salesforce CRM solutions to the global business operations team.
2. Work directly with multiple stakeholders and the CRM team to ensure delivery remains on track and within scope.
3. Gather, understand, and define business requirements from stakeholders.
4. Develop user stories and to-be process flows to support Salesforce solution design and development.
5. Collaborate with developers and QA to test and verify that solutions meet business requirements.
6. Plan and facilitate key stakeholder meetings, including requirement sessions, system demonstrations, and UAT.
7. Identify and manage risks and issues, escalating to senior stakeholders when necessary.
8. Provide ongoing production support and respond to user issues.
Skills/Experience required:
* Exceptional experience with Salesforce CRM (primarily Sales Cloud and Experience Cloud).
* Excellent stakeholder management skills.
* Experience working in an agile environment.
* Excellent communication skills.
* Self-starter with the ability to work collaboratively.
* Commercial experience in marketplaces and technical domains is preferable.
Please apply online with your CV.
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Salesforce Business Analyst
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