Description
:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.
Responsibilities:
Executes the bank's risk culture and strives for operational excellence
Builds relationships with clients to meet financial needs
Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
Grows business knowledge and network by partnering with experts in small business, lending, and investments
Manages financial center traffic, appointments, and outbound calls effectively
Drives the client experience
Manages cash responsibilities
Skills:
Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - Camillus - 5345 W Genesee St - CAMILLUS COMMONS BC (NY7205), US - NY - Cicero - 5834 E Circle Dr - CICERO BC (NY7165), US - NY - Fayetteville - 6801 E Genesee St - 6801 East Genesee Street (NY7178), US - NY - Liverpool - 7610 OSWEGO RD - BAYBERRY BC (NY7162), US - NY - Syracuse - 1 Clinton Sq - Clinton Square (NY7161), US - NY - Syracuse - 2334 James St - EASTWOOD BC (NY7167), US - NY - Syracuse - 4732 Onondaga Blvd - Westhill (NY7177)Pay and benefits informationPay range$25.00 - $27.88 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.