Home Portfolio Underwriter
Bristol, Leeds, Manchester and London
Permanent
DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
As a Band 3 Portfolio Underwriter, you’ll support the Home Portfolio Underwriting team in delivering accurate, competitive, and well-governed underwriting outcomes. This is a great opportunity to build your analytical skills, develop your understanding of insurance products, and contribute to key business decisions.
What you'll be doing:
1. Support analysis of claims and pricing data to help ensure our home insurance pricing reflects true risk and cost.
2. Assist in monitoring trading performance and competitiveness across customer segments to identify trends and opportunities.
3. Help review and maintain product details, including question sets, cover limits, and product tiers, ensuring accuracy and consistency.
4. Track market and claims trends and support the team in identifying potential risks or opportunities for action.
5. Maintain underwriting documentation and support the upkeep of our underwriting footprint.
6. Assist in testing underwriting changes, ensuring updates are implemented correctly and efficiently.
7. Collaborate with colleagues across teams, including Claims, Trading, and Pricing, to support shared goals and improve customer outcomes.
8. Participate in team discussions and knowledge sharing, contributing ideas and learning from others.
9. Follow governance and control processes, ensuring compliance with internal and regulatory standards.
10. Engage in learning and development, building your knowledge of underwriting principles, insurance products, and data analysis tools.
What you’ll need:
We’re looking for someone eager to learn and grow within the world of insurance underwriting. You don’t need previous underwriting experience, just the right mindset and core skills to thrive in a data-driven, collaborative environment.
11. Strong numeracy and analytical skills — comfortable working with data, spotting trends, and drawing insights.
12. Curiosity and a willingness to learn — especially around insurance products, pricing, and risk.
13. A proactive approach — able to work in a fast-paced environment and contribute ideas to improve outcomes.
14. Great communication and teamwork — confident engaging with colleagues across different teams and levels.
15. A commercial mindset — interested in how data and decisions impact customers and business performance.
16. Attention to detail and good organisational skills — able to manage tasks, documentation, and governance requirements.
17. Basic understanding of Excel or other analytical tools — or a willingness to learn quickly.
Benefits
We recognise we wouldn't be where we are today without our colleagues. That's why we offer excellent benefits designed to suit your lifestyle:
18. Employer-contributed pension
19. Annual company bonus
20. Discounts on insurance products
21. Generous holiday allowance
22. Flexible benefits package, including optional health and dental insurance
23. Buy-as-you-earn share scheme
24. Employee discounts and cashback
25. Plus many more
We want everyone to get the most out of their time at DLG. That’s why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account—supporting our people to work at their best, whatever that looks like, and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn; they’re about recognising who you are and the life you live.
Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you are what bring potential to our business. We recognise and embrace people who work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team, who will be happy to support you.