Property Management Assistant
Hybrid/Colchester
37.5 hours per week
£27,000 per annum with competitive benefits
There when it matters
Job Overview
We are looking to appoint a Property Management Assistant to join our dedicated Legal department at Sue Ryder.
About you
* Self‑motivated, able to work on their own and as well as part of a team.
* Previous experience of working in a property role with facilities or insurance knowledge would be desirable but good organisation skills and the ability to communicate at all levels is essential to succeed in the role.
* A proactive approach to problem‑solving and the ability to handle multiple tasks simultaneously.
* Ability to work effectively in a team and independently when required.
* Basic to intermediate knowledge of finance and accounting principles.
* Demonstrated proficiency in database management and MS Office applications, with the ability to learn new software quickly.
Responsibilities
* Administrative Support: Perform a variety of administrative tasks to support the property management team, including but not limited to organising files, preparing reports, and handling correspondence.
* Business Rates Management: Assist in the administration and management of business rates, ensuring that all properties are correctly assessed and that payments are made promptly. This includes liaising with local authorities, disputing incorrect rate assessments, and applying for rate relief where applicable.
* Compliance Assistance: Support the team in ensuring compliance with legal requirements and lease terms by assisting with the collection and filing of necessary documentation and reports.
* Data Entry and Management: Accurately input and update information in property management databases (e.g. O6ix, TRACE/TRAMPS), ensuring all data regarding lease agreements, payments, and property details are current and correct.
* Processing property‑related payments, including lease payments, service charges, and insurance invoices, requiring a basic understanding of financial principles to ensure accurate transaction handling.
* Invoice Processing: Assist in overseeing the invoice process, from receipt to payment, ensuring that all invoices match lease agreements and financial records.
Minimum Essential Criteria
* Proficient IT skills (emails/instant messaging/video calls/Excel/database management)
* Organisational skills
* Excellent communication skills (stakeholder management)
* Attention to detail
* Team player
Desirable Criteria
* Previous experience in a property role
* Knowledge of property facilities or insurance
* Experience of property management software and systems
* Education in business administration, finance, real estate, or a related field is preferred
Competitive Benefits Package
* 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part‑time)
* Company pension scheme
* Staff discount with thousands of retailers
* Refer a Friend scheme – £250 payment
* Enhanced maternity, paternity and adoption pay
* Enhanced sick pay
* Electric Vehicle Scheme
* Healthcare Cash plan, to claim back costs of routine healthcare
* Death in Service benefit
* Staff discount of 10% on new goods online at shop.sueryder.org
* Structured induction programme and learning and development opportunities.
* Access to Employee support programme
* and lots more. Please visit our careers website for the full list.
Closing Information
Closing date: 27th November
Interview date: TBC
We reserve the right to close this advert prior to the closing date should we receive sufficient numbers of suitable applications.
Our commitment to equity, diversity and inclusion
At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio‑economic backgrounds, and those living with disabilities.
If you want more than just a job, we want you. Join the team and be there when it matters.
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