Job Overview
We’re seeking a proactive, strategic thinker who is skilled at managing complex partnerships. You’ll work with colleagues across Proposition, Distribution, Marketing and the wider AXA teams. Leading proposition development from start to finish, you’ll ensure offerings are valuable, competitive, and tailored to meet customer and partner needs.
Key Responsibilities
* Take ownership of performance across the Partnerships area, including growth, retention, usage, customer experience and commercial value.
* Continually assess product performance and customer outcomes, identifying risks, gaps and opportunities for improvement.
* Understand the needs, behaviours and expectations of customers, ensuring they inform priorities and decisions.
* Evaluate commercial impact of propositions and support evidence‑based recommendations.
* Translate AXA’s strategy into propositions that make sense. Shape benefit design, service models and experiences around real customer needs while meeting governance and regulatory standards.
* Identify new opportunities that extend our reach and bring fresh value to customers.
* Work across different business areas to balance customer value with affordability and long‑term sustainability.
Work Arrangements
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
Your Skills & Experience
* Strong experience developing propositions from insight through to launch within a regulated environment.
* Experience in third‑party or bespoke proposition design is preferred.
* Confident operating in complex environments with understanding of the UK healthcare market and health insurance landscape.
* Financial appraisal skills, including ability to assess commercial value, costing and pricing implications.
* Risk management capability across financial, non‑financial and clinical domains.
* Excellent communicator with strong stakeholder management and influencing skills.
* Project management capability, able to deliver clear go‑to‑market plans on time and in control.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre‑employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics.
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