Job Summary
As a Front of House Team Member, you will play a crucial role in ensuring an exceptional dining experience for our guests. You will be responsible for providing outstanding customer service, assisting with food preparation, and maintaining a welcoming atmosphere. Your hospitality skills and attention to detail will help create memorable experiences for our patrons.
Responsibilities
* Greet and welcome guests with a friendly and positive attitude.
* Take customer orders accurately and efficiently, ensuring all requests are met.
* Assist in food preparation and ensure adherence to food safety standards.
* Serve food and beverages promptly while maintaining high standards of presentation.
* Manage guest inquiries and complaints with professionalism and courtesy.
* Upsell menu items to enhance the dining experience and increase sales.
* Maintain cleanliness and organisation of the front of house area, including tables, counters, and service stations.
* Collaborate with kitchen staff to ensure timely service and quality control.
* Adhere to health and safety regulations at all times.
Skills
* Strong hospitality skills with a passion for guest services.
* Previous restaurant experience is highly desirable.
* Knowledge of food safety practices and procedures.
* Basic culinary skills with kitchen experience preferred.
* Proficient in basic math for handling transactions accurately.
* Excellent time management abilities to handle busy service periods effectively.
* Strong communication skills to interact positively with guests and team members.
* Ability to upsell menu items confidently while maintaining a friendly rapport with customers. Join our team as a Front of House Team Member, where your contributions will be valued, and your passion for hospitality will shine!
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: No less than 10 per week
Benefits:
* Discounted or free food
* Employee discount
* Free parking
Experience:
* Front of house : 1 year (preferred)
Work Location: In person
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