As a Hotel Leisure Assistant within the Front of House department, you will be an integral part of the hotel team, dedicated to providing exceptional guest experiences through outstanding customer service. You will play a key role in the summer operation of Ambleside Park, serving food and beverages and ensuring the efficient and profitable running of the department. Ambleside Park, it’s our Place in the Lakes. Set on the banks of Lake Windermere in the Lake District, it’s a 24 bedroom haven to get away, explore and maybe even be inspired like the great writers and artists of the past.
Pay Rate - £13.00 per hour
Contract type - Permanent
Location - Ambleside Park, Cumbria
Hours - Full time hours, across seven days with various shift times to include mornings, evenings and weekends between the hours of 07:00 am and 23:00 pm
Live in option available
Key Responsibilities
* Interact with guests, share product knowledge on drinks and food, take orders, check back, assist with queries, clear down and set tables as per operational standards
* Liaise with the kitchen team
* Uphold all policies and standards of food hygiene and cleanliness, including the completion of daily and weekly cleaning schedules
* Handle payments in accordance with hotel standards
* Use PPE correctly
* Support the implementation of changes to ensure continuous innovations and improvements within the department
* Assist other departments within the hotel when required
* Develop personal knowledge of food and drinks, allergen awareness and confidently deal with guest allergen queries
Essential skills you'll need
* Self‑motivated and industrious, with a natural flair for guest service and a keen interest in hospitality
* Basic knowledge of IT & POS systems and able to use standard software
* Excellent communication skills
Desirable skills you'll need
* Proven experience in the hospitality industry is desirable
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