We're looking for an enthusiastic Café Supervisor to join our dedicated catering team at Nation Railway Museum. As a Café Supervisor, you will contribute to a passionate and friendly team working in a fast-paced environment, delivering exceptional customer service.
The successful Café Supervisor will be responsible for performing a variety of tasks associated with basic food production & preparation, customer service, and supporting operations while adhering to all Health and Food Safety requirements. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
* Supervising a team, creating a positive environment where the team feels welcomed and supported
* Delegating where necessary and ensuring the team are proactive at all times
* Being a responsible key holder
* Basic food preparation, counter setup, and serving of food and beverages
* Ensuring the highest level of customer care is delivered to clients and customers
* Demonstrating a can-do attitude towards individual customer requests and striving to exceed customer expectations
* Ensuring correct storage of food items and equipment after service
* Complying with Food Hygiene and Health & Safety standards
Our ideal Café Supervisor will be:
* Experienced in supervising frontline teams within a similar environment
* A good communicator, able to confidently liaise with customers and colleagues
* Self-motivated and able to work independently
* Committed to high levels of customer care
* An enthusiastic individual with a passion for working in catering
* Able to work under pressure while maintaining a positive attitude
About us:
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package including but not limited to:
* Free meal or equivalent subsidy while working to help with the cost of living crisis
* Exclusive travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Quick access to a Digital GP and wider healthcare benefits
* Up to 44% off cinema tickets
* Regular emails with discounts and savings
* Cash rewards on spending, redeemable across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts and offers with friends and family
* Contributory pension scheme
* Career development through our Career Pathways and MyLearning programmes
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