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Bookings and events manager

Birmingham (West Midlands)
MITCHELLS & BUTLERS PLC
Event manager
Posted: 15 August
Offer description

Are you a Bookings & Events Manager seeking a fresh challenge? Do you have a passion for driving sales in restaurants and bars with true individuality located in prominent city locations?

As a BOOKINGS & EVENTS MANAGER, you will be responsible for the effective management and conversion of all incoming enquiries and bookings (group, tables, hire, space) using the venue's booking and enquiry platforms.

Key responsibilities include:

1. Proactively increasing booking enquiries and converting private bookings, exclusive hire, and day-to-day customer bookings.
2. Creating and applying bespoke events as required.
3. Being the primary point of contact for all booking enquiries.
4. Working towards predefined Key Performance Indicators (KPIs).
5. Generating new events and activities through corporate group enquiries and direct guest enquiries to increase sales and profit.
6. Maximising revenue by coordinating key dates to exceed prior year and budget sales.
7. Selling all venue-specific products and packages to new and existing customers.
8. Building a network of corporate clients to maximise corporate hire and Christmas bookings.
9. Selling and promoting venue function spaces, room hire, and under-utilized areas to generate new revenue streams.
10. Balancing business-facing activities with the availability to make new contacts.
11. Demonstrating a proven track record in face-to-face and tele-sales, with effective use of digital booking platforms.
12. Having knowledge of outreach and lead generation activities.
13. Understanding KPIs and proactively generating leads.

Join us at All Bar One, our stylish city centre bars. Enjoy everything from morning coffees to Saturday night espresso martinis, sharing tapas with friends, or dancing the night away.

If you're interested in mixing things up, we want to hear from you.

We are a proud member of the Disability Confident employer scheme. We aim to offer interviews to applicants with disabilities who meet the minimum criteria for the role.

Benefits include:

* Excellent basic salary
* 35-hour working week
* Bonus potential
* Pension scheme
* Free Shares & Sharesave Scheme
* Discounted food during shifts
* 33% discount across Mitchells & Butlers businesses
* Additional benefits like high-street discounts and bike-to-work schemes
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