Job Location: Field
Additional Location Information: Chelmsford, Colchester
Salary: Competitive
Contract type: Permanent
Posting End Date: 16/06/2026
Installation Engineer
Purpose of this role
Reporting to the Regional Manager, you will be the main on‑site presence for project delivery. You will be responsible for building and maintaining strong working relationships with Persimmon site managers, project managers, groundworkers, and contractors. You must possess an in-depth understanding of the work programme and be empowered to make real‑time decisions that contribute to its successful delivery. This includes representing FibreNest effectively during high-profile site visits, demonstrating strong stakeholder management skills across all field operations.
Your Key Responsibilities Are
* Oversee field health, safety, and wellbeing, including risk assessments, reporting, vehicle checks, and audits.
* Build and prepare the Access Network, from cabinets to customer premises (including rodding, cabling, splicing, testing, commissioning, customer handover).
* Assist with installing and commissioning new street cabinets and 3rd party connections (planning, surveying, site visits).
* Expertly locate and repair network faults using tools like OTDR, OPM, LFD, and VFL.
* Promote FibreNest's quality standards with Persimmon Homes and stakeholders.
* Ensure network builds meet quality, budget, and service standards through regular checks against technical specifications.
* Continuously seek to improve processes and efficiency.
* Provide excellent customer service.
* Engage with teams on live developments to ensure high standards.
* Report regularly to the Regional Manager/Supervisor on build safety and quality.
* Keep network records accurate (provide images, diagrams, test results).
* Perform other relevant duties as requested by management.
Qualifications
* NRSWA and PIA accreditations (minimum SA002 and N23).
Experience/Knowledge
* Solid understanding of optical network construction and maintenance.
* Experience in fibre‑optic installation, splicing, and distribution.
* Good knowledge of UK telecoms networks.
Abilities/Skills
* Self‑starter, able to work quickly in a dynamic environment.
* Calm under pressure.
* Strong interpersonal and customer‑facing skills with a positive attitude.
* Excellent communication skills (written and verbal).
* Able to prioritise work independently.
* Builds good relationships easily.
* Strong collaborator.
* Practically competent.
* Able to challenge constructively.
* Proactive, takes ownership, delivers high‑quality work.
* Initiative‑taking, energetic, and forward‑thinking.
* Tenacious, committed, professional, and responsible.
* Open, honest, respectful team player.
* Collaborative and trusting.
Desirable
* EUSR / CSCS Card.
* PIA Accreditations SA007, K008 & SA006.
* Fibre Splicing Qualifications N23 Or Equivalent.
* Optical Testing & Commissioning.
Conditions of Employment
* Required to have criminal record checked through Disclosure and Barring Service (DBS) due to visiting customers’ homes.
* Must hold a driving licence.
What Can You Expect From Us
* Cost of living annual pay review.
* Company pension contributions up to 3% if employees contribute 5%.
* 33 days holiday including bank holidays, with the ability to purchase an additional 2 weeks.
* Enhanced maternity, paternity and adoption pay.
* Referral payment of £1000 net of tax for successful referrals.
* Hybrid working for eligible roles.
* Development opportunities to reach your career aspirations.
We are an equal‑opportunity employer and advocate for equity, diversity and inclusion in all we do.
#J-18808-Ljbffr