Position:GermanSpeakingCustomerServiceAdvisor
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
Workinghours:MondayFriday08:00am5pm
Location:Edinburgh
Salary:£24,800+£1,000
Whowearelookingfor.
,haveapassionfortravel,.
Whatyouwillgetinreturn
JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes:
33daysannualleave
Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore
Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay
Monthlyperformance-basedbonuses
Extensivelearningopportunitiesandresourcestofurtheryourcareer
Enhancedfamilypolicies(maternity/paternity/adoption)
Lifeandhealthinsurance
Freeon-sitegym
Hybridworking(after6months)
Frequentemployeeengagementevents
Referafriendbonusscheme
Whatyoullbedoing
Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries.
ProvidingresolutionstoourcustomersviaCall,ChatandEmail.
Handlingcustomerquerieswithempathy,patienceandcompassion.
Attendingregularteamhuddles.
Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures.
Assistinginadhocassignedprojects.
Whatyoullneed
Customerserviceexperience
Mustbe?uentinGermanandEnglish
Effectivecommunicationskills
GoodknowledgeofMicrosoftOfficesuite&Pro? xcswzye cienttypingabilities
* Abilitytoremaincalmandlogicalinchallengingsituations
* Excellentproblem-solvingskills
* Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment
BeAwareofRecruitmentFraud
Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,,reportthemimmediately.
GermanSpeakingCustomerServiceAdvisor
GermanSpeakingCustomerServiceAdvisor
GermanSpeakingCustomerServiceAdvisor
GermanSpeakingCustomerServiceAdvisor