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Senior support worker

Watford
Brook Street
Support worker
Posted: 14 April
Offer description

Senior Support Worker - Young People's Supported Housing

Location: Berkhamsted, Hertfordshire

Do you have the following skills, experience and drive to succeed in this role Find out below.
Salary: £32,189 per annum
Contract: Permanent, Full Time
Hours: 37.5 hours per week (Monday-Friday)

About the role

Are you passionate about making a real difference in the lives of vulnerable young people?

We are looking for a proactive and inspiring Senior Support Worker to join a young people's supported housing service in Berkhamsted, part of which is Ofsted-registered. The service provides safe accommodation and trauma-informed support to young people aged 16-25 with complex needs, helping them build independence and move towards long-term housing.

As Senior Support Worker, you will lead by example, supporting and motivating a team of Support Workers to deliver high-quality, person-centred support. You will work closely with the Team Manager and be an integral part of the management team for the scheme.

Although the service operates 24/7, this role is Monday to Friday, providing leadership and oversight to ensure excellent and consistent care.

Key responsibilities

* Lead, coach and supervise a team delivering 24/7 supported housing services
* Ensure trauma-informed, person-centred support plans are in place and regularly reviewed
* Respond promptly to safeguarding concerns and liaise with relevant external agencies
* Promote positive outcomes by supporting young people to develop life skills and move towards independent living
* Maintain high standards of risk management, safeguarding, and record-keeping
* Create a positive, collaborative and resilient team culture
* Support team development through one-to-ones, team meetings and training sessions
* Take part in an on-call rota

About you

You will be a confident and compassionate leader with:

* Experience of leading or supervising staff in a 24/7 support environment
* A strong understanding of the needs of vulnerable young people aged 16-25
* Knowledge of safeguarding, risk management and trauma-informed practice
* Excellent communication skills, empathy and emotional resilience
* The ability to inspire, motivate and support a diverse team

What we offer

* 25 days' annual leave (plus bank holidays)
* Flexible benefits package, including healthcare, dental care and lifestyle discounts
* Life assurance (4x salary) and xsngvjr up to 10% pension contribution
* Ongoing professional development, including funded apprenticeships
* Two paid volunteering days per year
* Family-friendly policies and a supportive, inclusive workplace culture

Important information

* We are unable to provide visa sponsorship - applicants must have the right to work in the UK
* This role includes participation in an on-call rota
* Applications will be reviewed weekly on a rolling basis, so early application is encouraged
* Colleagues at risk of redundancy should state this on their application, as they will be given priority consideration

How to apply

Please apply with an anonymised CV and a short supporting statement explaining why you are a good fit for the role.

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