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Sales and Retention Manager - Everlast Gyms, Kettering
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Client:
Frasers Group
Location:
Kettering, United Kingdom
Job Category:
-
EU work permit required:
Yes
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Job Reference:
9c5bb2a81a60
Job Views:
14
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Company Description
This is a full-time position reporting directly into the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific responsibility for driving new member sales, maximising retention, and overall growth of the live member movement through various strategies inside and outside of the gym.
The Benefits
Elevation is a core part of our company culture, offering great benefits such as:
* 20% discount across all Frasers Group facias
* Eligibility for the Fearless bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners get double their salary for the month
* Reward and recognition through Everlast Gyms monthly champions
* Training and development with recognised, funded qualifications including Level 3 & 5 in management & leadership
* Product training and opportunities to deliver personal and group training sessions
Job Responsibilities
* Represent Everlast Gyms as a fitness ambassador
* Demonstrate our elevated ways of working consistently
* Lead and support the #FUNDAMENTALS sales process, training the team to improve confidence and performance
* Focus on increasing new member sales and retaining existing members
* Manage activity planners for the gym, ensuring thorough planning and execution
* Implement strategies to generate leads internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive revenue across membership sales, products, and secondary lines
* Deliver monthly sales presentations to management
* Build relationships with local businesses and develop local partnerships
* Develop #WeMoveBusinesses membership opportunities
* Lead by example on reception and the gym floor, enhancing member experience
* Support national initiatives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback to support team development
* Assist the General Manager with operational tasks, including Health & Safety, Facilities, Maintenance, Recruitment
* Maintain high standards of cleanliness and presentation
Qualifications
* Passion for health, fitness, and wellness
* Strong leadership qualities
* Excellent communication skills adaptable to various audiences
* Positive, solutions-oriented mindset
* Exceptional interpersonal skills as a member champion
* Ambitious and eager to learn and develop
* Flexible working hours, including weekends and Bank Holidays as needed
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