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Client:
Lympstone Manor
Location:
Exmouth, United Kingdom
Job Category:
Hospitality
-
EU work permit required:
Yes
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Job Reference:
83f4d2b8e6e0
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
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Job Description:
Role:Guest Services Manager
Location:
Lympstone
Manor 5* Luxury between Exeter and Exmouth
Resort information: https://lympstonemanor.co.uk/
Hours: Full time 48 hours 5 days a week
Relationships: Food &
Beverage teams, Front office and Sales team
Welcome
Become part
of the something bigger.
Lympstone
Manor is the home of five star exceptional luxury. A leading member of Relais
& Chateaux, our 21 contemporary bedrooms, 6 luxury shepherds huts, Michelin
Star and 5 AA Rosette restaurant, swimming pool with restaurant and bar,
world-class wine cellar and vineyard guarantee an experience for all to adore.
Make a
difference.
People and passion are why we
exist. We strive to achieve the exceptional in all that we do. Each of us are
empowered to deliver a personal experience, to be the leaders in service and hospitality.
If you understand what it takes to deliver memorable moments and you truly
believe you can make a difference to someone else's day, we want to hear from
you.
Our team is at the heart of our
business. Our success depends on them, so we make sure they’re happy. The
Michael Caines Collection offers incredible opportunities for talented,
committed and passionate people who are looking to progress a career within
hospitality. We champion personality, reward excellence and develop dreams.
Discover
the role
We are looking for a Guest Services Manager to join our team.
As our Guest Services Manager you will be an ambassador for the
hotel as well as the team you are leading.
Managing the operations throughout the day, you will be passionate about
delivering 1st class service to our guests whilst ensuring standards
are maintained and targets are achieved.
What
you’ll be doing
●
Interact with customers in a professional, friendly and confident
manner
●
Leading a diverse team and enjoy coaching and developing team
members
●
Providing the highest level of hospitality when on duty when
working on reception or in our Restaurant & Bar
●
To communicate and share knowledge with other hotel departments,
on a regular basis
●
Hands on approach and ensure all tasks are completed accurately
Who
we’re looking for
●
Experience in a luxury 5 star hotel and from a Michelin star
background preferred
●
Efficient, Driven and highly organised with strong communications
skills
●
Confident in a high expectations fine dining environment
●
Knowledge of Food & Beverage systems
●
Stays calm when under pressure
Discover
the rewards
●
Generous monthly service charge addition
●
28 days holiday per year
●
Staff company benefits and discounts
●
Free staff meals
●
25% discount in the restaurant on Food and Beverage
●
Staff Bed and Breakfast Rate
●
Introduce a friend bonus.
FAQ’s
What happens after I apply?
-
You will be sent an email confirming we have received your application.
Within 7 days, we will contact you confirming whether your application has been
shortlisted.
Where is Lympstone Manor?
-
Situated in the heart of Devon, Lympstone Manor sits between
Exeter and Exmouth and overlooks the Exe Estuary. Our address is Lympstone
Manor, Courtlands Lane, Exmouth, EX8 3NZ.
Can I get to Lympstone Manor via
public transport?
-
You can take the coastal train from Exeter St. Davids or Exeter
Central train stations, take the Exmouth train and exit at Lympstone village.
It is a 15 minute walk to Lympstone Manor from the train station.
Do I need the right to work in the
UK?
-
In line with the requirements of the Asylum and Immigration Act
1996, all applicants must be eligible to live and work in the UK. As part of
the recruitment process, you will be asked to provide documented evidence of
eligibility.
How long after my interview will
it take to know the outcome?
-
You will be notified within the week if you have been successful
What will the working hours be?
-
Working hours will vary depending on the role and department. They
are detailed within each individual job vacancy.
What are your company values?
-
Passion
-
Integrity
-
Authenticity
-
Quality
-
Consistency
Have a look at our careers site to
find out more about out culture, values and mission. As well as our benefits
and rewards packages.
If you're ready to become part of
something bigger, if you’re driven by passion and if you seek to become
exceptional at what you do, then we want to hear from you.
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