Customer Hire & Sales Co-ordinator
Salary: £30,000 per annum
Hours: Monday to Friday
Are you a proactive communicator with a knack for multitasking and a sharp eye for detail? Do you thrive in a fast-paced, customer-focused environment where no two days are the same? If so, this could be the perfect opportunity to bring your organisational talents to a thriving, forward-thinking business. We’re on the hunt for a dynamic Customer Hire & Sales Co-ordinator to be the key link between customers and internal teams, ensuring a seamless and efficient hire and sales experience from start to finish.
What You'll Be Doing:
* Handling hire, off-hire, exchange, and breakdown requests with speed and accuracy
* Creating hire contracts and managing logistics through internal systems
* Liaising closely with depots to coordinate timely equipment delivery and collection
* Converting off-hire requests into continued hire opportunities
* Managing paperwork and hire documentation, ensuring everything is accurate and up to date
* Monitoring live hire activity, correcting discrepancies, and following up as needed
* Raising and resolving invoice queries swiftly and professionally
* Rehiring third-party equipment while ensuring competitive pricing and quality standards
* Maintaining performance data and generating reports for internal stakeholders
What We're Looking For:
* A confident communicator who builds strong relationships with both customers and internal teams
* Highly organised with strong attention to detail
* A natural problem solver who can prioritise and escalate when needed
* Experienced in coordinating operations, ideally in a hire or logistics setting
* Comfortable working with internal systems and Microsoft Office (especially Excel)
* A self-starter who takes pride in delivering exceptional service
Why Join Us?
This is more than just a coordination role – it’s a chance to become a trusted point of contact for key accounts, with plenty of variety and responsibility. You'll join a supportive team that values efficiency, initiative, and collaboration.
If this sounds like the challenge you've been looking for, apply now to make your mark in a rewarding and engaging role or call Shane from Kemp Recruitment on 0330 440 2323 for more information!
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