Activities & Leisure Manager Family Holiday Park, Berwick-upon-Tweed
£29,000-£33,000, annual bonus & great benefits
A rare and exciting opportunity is now available for an Activities & Leisure Manager for a fantastic holiday park in Berwick-upon-Tweed! If you are working in swimming pool management, leisure or activities and have a passion for developing customer experience, this is an opportunity not to miss!
In this role, you'll be at the heart of an energetic Activities & Leisure team, leading with clear direction and plenty of motivation. You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities.
Proven experience in roles such as Swimming Pool Manager, Activities & Leisure Manager, or a similar leadership position in Sports, Leisure or Hospitality.
training and support will be provided.
Exceptional customer service and problem-solving abilities.
Experience in budgeting and financial management.
Flexibility to work evenings, weekends, and holidays.
On-site accommodation is available if required. This company offers fantastic career progression opportunities, with comprehensive training and ongoing support.