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Mechanical / Electrical Technician, maintaining Robotic Lawnmowers & gardening equipment and offering technical advice, the position will mainly be office based at Newton Aycliffe. A team player, as this role integrates with many areas of the business.
Responsibilities & Key Tasks
We require an additional Workshop Technician to support Husqvarna's range of Robotics lawnmowers, the position will be mainly workshop based at Newton Aycliffe; however, there may be some degree of travel required as necessary.
Duties will include the repair and maintenance of our Robotic range of products and associated equipment. Other responsibilities will include offering telephone advice to our service dealer network and keeping relevant computer records.
Support with robotic lawnmower installations, general technical enquiries including Husqvarna’s full range of machinery. Supporting the After Sales Manager, senior robotics technician and the After Sales Team in all aspects of After Sales support for the UK
Providing technical support on the Help Desk for Husqvarna dealers.
Evaluating and repairing machines returned to the workshop and feeding back any findings
Reworking bonded products when required
Develop technical support information for product training
Communicate to the Sales Teams or categories regarding any technical issues and status
Automower installations and technical support
Additional Skills & Qualifications Required
At least 5 years experience in the repair/servicing of small electrical equipment.
Work independently as well as part of a team.
Strong communication skills to clearly explain technical issues to clients/customers.
being able to write comprehensive reports
Preferably, you will be qualified to “GCSE” / A level or above in Math's / Physics or other Engineering discipline (Other suitable background or qualifications could be considered)
You will have excellent communication and organisational skills, good grammar and be PC literate.
A good knowledge of and experience using Microsoft Office applications
Last date to apply:
We are continuously accepting applications
Mechanical / Electrical Technician, maintaining Robotic Lawnmowers & gardening equipment and offering technical advice, the position will mainly be office based at Newton Aycliffe. A team player, as this role integrates with many areas of the business.
Responsibilities & Key Tasks
We require an additional Workshop Technician to support Husqvarna's range of Robotics lawnmowers, the position will be mainly workshop based at Newton Aycliffe; however, there may be some degree of travel required as necessary.
Duties will include the repair and maintenance of our Robotic range of products and associated equipment. Other responsibilities will include offering telephone advice to our service dealer network and keeping relevant computer records.
Support with robotic lawnmower installations, general technical enquiries including Husqvarna’s full range of machinery. Supporting the After Sales Manager, senior robotics technician and the After Sales Team in all aspects of After Sales support for the UK
1. Providing technical support on the Help Desk for Husqvarna dealers.
2. Evaluating and repairing machines returned to the workshop and feeding back any findings
3. Reworking bonded products when required
4. Develop technical support information for product training
5. Communicate to the Sales Teams or categories regarding any technical issues and status
6. Automower installations and technical support
Additional Skills & Qualifications Required
7. At least 5 years experience in the repair/servicing of small electrical equipment.
8. Work independently as well as part of a team.
9. Strong communication skills to clearly explain technical issues to clients/customers.
10. being able to write comprehensive reports
11. Preferably, you will be qualified to “GCSE” / A level or above in Math's / Physics or other Engineering discipline (Other suitable background or qualifications could be considered)
12. You will have excellent communication and organisational skills, good grammar and be PC literate.
13. A good knowledge of and experience using Microsoft Office applications
14. A clean, current driving license.
Last date to apply:
We are continuously accepting applications #J-18808-Ljbffr