One of my local government clients are currently recruiting an experienced Customer Services Advisor on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 9:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office 2/3 times a week. Overview: To provide library services and support to access and use library services to all residents, students, and anyone employed in MTCBC. Main Responsibilities: * Opening and closing of Merthyr Tydfil Central Library. * To assist the Library Manager in supervising library staff and ensuring that assigned duties are carried out. * To assist the Library Manager in organising and overseeing the Homelinks library service, and collecting usage figures. * To assist the Library Manager in oversight of the Reservation Service. * To assist the Library Manager in carrying out banking of takings. * To assist the Library Manager in taking visitor figures from people counters at Merthyr Library. * To assist the Library Manager in answering enquiries from library users. * To carry out customer service duties on Library Reception i.e. issue and discharge of books; shelving of library books; enrolling library members; collecting fines; dealing with library members enquiries; assisting library members to access and use IT equipment at the Library; assisting library members to access and use online library services. * The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation * To undertake such other duties and responsibilities as may be allocated from time to time. * To compile and report statistical information. If you are interested in this vacancy, please send your CV to Jahker Miah from Coyle Personnel Ltd