ABOUT US
With over 30 years of expertise, Apogee transforms how organisations of every size and sector manage their IT delivering everything they need through one seamless point of contact.As an independent subsidiary of HP Inc., we combine the agility of a specialist provider with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations!
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JOB DETAILS
As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support.
You will not just support the sales process - you will actively help shape it, ensuring accuracy, visibility, and momentum across every stage of the customer lifecycle.
Key responsibilities
1. Manage and respond to customer queries, ensuring a professional and timely resolution experience
2. Produce accurate KPI and usage reports using internal systems and data sources
3. Provide sales teams with high-quality customer insight, usage data, and MIF reporting to support propo...