Client:
The Best Connection
Location:
Tamworth, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Reference:
809bed032f49
Job Views:
9
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Our Tamworth based client, immediately requires an Contract / Customer Support Coordinator. Possible permanent positions following a successful trial period. Duties include inputting of bookings from customers. Customer liaison. Partner liaison. Key account management. Dealing with queries and complaints. Dealing with internal departments to resolve customer issues. Ensuring customers’ needs are met. Client retention. KPI production. Customer Service facilitation tasks
Our client offers:
* Monday to Friday
08:00 – 17:00 (42.5 hours per week) – flexibility is needed
* Onsite car park
Skills and qualifications:
* Previous Customer Service experience coupled with knowledge of the Transport Industry would be advantageous
* Be Customer focused with dedication in your service delivery to meet Customer needs.
* Possess the ability to maintain positivity when working under pressure reprioritising workload where necessary.
* Be reliable with the ability to multitask and have strong problem-solving skills.
* Have strong attention to detail, accuracy, and numeracy.
* Excellent IT skills with the ability to learn new systems quickly as required i.e. Microsoft Word/Excel/Outlook
* Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner.
* Driving licence
Other benefits of working for The Best Connection Group Ltd include:
* Weekly pay
* Online payslips
* Pension contribution
* Ongoing temporary assignment
* 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying for a job. Eurojobs.com is not responsible for any external website content. All applications should be made via the 'Apply now' button.
Created on 26/04/2025 by TN United Kingdom
#J-18808-Ljbffr