Job summary
We need a Medical Receptionist to join our friendly team at Rycroft Primary Care Centre.
We are looking for a team player who is enthusiastic, reliable and flexible.
This will be for 25 hours per week (5 hours per day), plus sickness and holiday cover, with the flexibility to cover shifts between Monday - Friday - 7pm when required.
Main duties of the job
To provide a high standard of Reception service to our patients, including dealing with enquiries promptly, efficiently, and courteously.
For main duties please see the attached Job Description.
About us
We are a friendly GP Training Practice and have approximately 8,600 patients. We also have a small dispensing branch surgery in South Hiendley.
The successful candidate will receive training from our Reception Team Leader and will work within a team of eight receptionists.
Benefits will be a package of NHS pension, annual leave, sick pay and free use of our Gym facilities.
Job description
Job responsibilities
Tobe responsible for undertaking a wide range of reception duties and theprovision of general support to the multidisciplinary team. Duties can include but are not limited to, greetingand directing patients, effective use of the appointment system, bookingappointments, processing of information and assisting patients asrequired. To act as the central point ofcontact for patients, the distribution of information, messages and enquiriesfor the clinical team, liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers.
Person Specification
Experience
Essential
1. Experience of working with the general public
Desirable
2. Experience of administrative duties
3. Experience of working in a health care setting
Qualifications
Essential
4. Educated to GCSE level or equivalent
Desirable
5. GCSE Mathematics and English Grade C or above
6. AMSPAR Receptionists Qualification
7. NVQ Level 2 in Health and Social Care