Are you an experienced HCA who enjoys working in a fast-paced, patient-focused environment? We are looking for a motivated Band 3 Health Care Assistant to join our busy Outpatients Departments.
Working under the supervision of registered staff and alongside consultants and the multidisciplinary team, you will support patients attending outpatient clinics for neurological assessment, treatment, follow-up and specialist procedures. You will play a key role in ensuring clinics run efficiently while delivering a high-quality, compassionate patient experience.
Key responsibilities
* Prepare patients for consultations and procedures.
* Perform and record clinical observations including blood pressure, pulse and ECGs.
* Support pre-operative investigations.
* Carry out visual field and visual acuity testing in line with training and competency.
* Assist with specialist clinics and minor procedures.
* Act as a chaperone.
* Reassure patients.
* Maintain safe, well‑stocked clinical environments.
* Support smooth patient flow across clinics.
We are looking for a motivated and compassionate Band 3 Health Care Assistant to support the delivery of high-quality care within our busy Outpatients Departments.
Working under the supervision of a Registered Nurse, the post holder will undertake a range of delegated clinical and non‑clinical duties, including completing pre‑operative and outpatient investigations such as recording vital signs, height and weight, performing ECGs and bladder scans, and accurately documenting results. The role also includes carrying out visual acuity and visual field assessments in line with training and competency.
The post holder will support the preparation of patients for clinics and procedures, assist with patient flow, act as a chaperone when required, and help maintain a clean, safe and well‑organised clinical environment. A strong focus on patient dignity, confidentiality and positive patient experience is essential.
We are looking for an experienced HCA with demonstrable hospital experience, confidence in undertaking clinical observations and supporting pre‑operative assessments, strong communication and organisational skills, and the ability to work effectively in a time‑sensitive outpatient setting. A compassionate, professional approach and commitment to excellent patient care are essential.
You will be expected to communicate effectively with patients, carers and the multidisciplinary team, work within the limits of your competence, and seek support when required. The role requires reliability, good interpersonal skills, basic IT skills and a commitment to ongoing learning.
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in well‑being standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world‑class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long‑term neurological conditions.
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