The role
It is a full-time role that reports into both the Learning & Development Manager and Employee Relations Manager. The successful candidate will deliver L&D and ER services to support incoming, current, exiting and former employees, line managers, and senior leaders and contribute to the smooth running of both teams through project delivery, ER advice, and training design/delivery.
Responsibilities will include
Learning and Development
* Managing the apprenticeship levy and programme, liaising with education providers, group leaders, and apprentices. Supporting their induction and offering ongoing career advice.
* Providing advice to the wider business regarding routes to qualification and development opportunities.
* Sourcing external training in line with business needs and facilitating online and face-to-face training sessions.
* Creating digital learning content for technical training using tools such as Renderforest, Metacompliance, and PageTiger, and delivering in-person sessions where required.
* Updating training records.
* Acting as first point of contact in the absence of the L&D Manager.
Employee Relations
* Supporting the informal stages of any capability and performance improvement cases, ensuring clear objectives are set and appropriate training/support is provided.
* Training and developing managers on performance management and escalating recurring issues with recommendations to the L&D and ER Managers.
* Supporting wider ER casework as agreed with the ER Manager.
* Picking up any other ER cases to support the ER team as agreed with the ER Manager including Occupational Health referrals and wellbeing support.
Other
* Undertaking project work as required by the L&D and ER Managers.
The person
* Experience within Learning & Development or a related HR/People Services function.
* Some employee relations experience.
* Previous experience managing the apprenticeship levy and apprenticeship programmes would be advantageous.
* Strong organisational and communication skills, with the ability to deliver training confidently.
* Competent in Microsoft Office; familiarity with Metacompliance and PageTiger is desirable.
* Enthusiastic, proactive, and collaborative, with the ability to thrive in a hybrid team environment.
The salary and benefits
Salary: £34,000 plus 25 days annual leave ( + bank holidays and up to 1.5 additional days at Christmas), bonus, life assurance (3 salary), health cash plan, cycle to work scheme, wellbeing support, people recognition schemes, and active social and charity committees.
Location
Bristol with hybrid working typically one day a week in the office (usually a Tuesday).
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