Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
* Free Meals on
Duty: Enjoy complimentary meals while
at work.
* Uniform Provided: A professional uniform is supplied for all
employees.
* Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance
Programme: Free and confidential
support for various challenges, including financial advice, stress, and health
issues.
* Career
Development: Opportunities for
career growth and internal transfers within Marriott's global network.
* Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
* Manage administrative tasks within
the office – replying to emails, research potential business opportunities and
sharing them with the Sales Team for follow up.
* Assist the team with VIP bedroom
reservations as well as ensuring all appropriate alerts, traces and amenities
are assigned.
* Assist the team when VIP FAM &
Site Visits are due in by putting together sales packs and hotel gift bags
* Works with the Sales &
Events Team to ensure all projects as assigned are completed with the
highest degree of attention and keep to deadlines as set.
* Act as a resource for other hotel
departments and key stakeholders when a request for brochures or sales
information is requested.
* Use MGS, Marsha, Opera and
internal programs to produce reports as and when required and requested.
* Keep apprised of hotel
developments and ensure all collateral and correspondence is kept up-to-date.
* Effectively develop relationships
with key internal and external stakeholders.
* Create contracts as required for
Corporate, FIT and Group proposals.
* Effectively communicate all key
information from Sales & Events Team to the hotel and key stakeholders.
* Follow all hotel and company
processes and procedures.
Safety and
Company Policies:
* Follow all company and
safety and security policies and procedures.
* Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.
* Complete safety training
and certifications.
* Ensure uniform and
personal appearance are clean and professional.
* Maintain confidentiality
of proprietary information.
* Communicate with others
using clear and professional language.
* Develop and maintain
positive working relationships with others.
* Support the team to reach
common goals.
* Listen and respond
appropriately to the concerns of other employees.
* Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred
Qualifications:
* Education: High school
diploma or G.E.D. equivalent.
* Related Work Experience:
At least 1 year of related work experience in a customer service role.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!