Senior Travel Specialist (Music Industry) - London, UK
An exciting and rare opportunity has arisen for an experienced Senior Business Travel Specialist to join a leading travel management firm specialising in the music and entertainment industry. This role is perfect for someone with a passion for travel logistics and a keen understanding of the fast-paced demands of high-profile clients. If you have strong GDS expertise (Galileo essential) and thrive in a dynamic, high-pressure environment, this could be the perfect next step in your career.
What Will I Be Doing?
As a Senior Travel Specialist, you'll be responsible for managing travel for world-renowned artists and their teams. Your day-to-day tasks will include:
Handling complex travel arrangements - including flights, accommodation, ground transport, and VIP services.
Managing a portfolio of high-profile artists - ensuring their travel plans are seamless and stress-free.
Using Galileo GDS - booking, modifying, and troubleshooting itineraries with expert precision.
Building strong industry relationships - working closely with artists, management teams, and travel partners.
Providing exceptional service - ensuring last-minute requests and itinerary changes are handled effortlessly.
Mentoring junior team members - sharing knowledge and best practices in the industry.
What Experience Do I Need?
3 - 4 years' experience in travel management / Business Travel, ideally experience handling high-profile entertainment clients.
Expertise in Galileo GDS, including complex booking modifications, reissues, and refunds.
A proven track record in client management - delivering outstanding service to VIP customers.
Strong problem-solving skills - the ability to stay calm and efficient under pressure.
An eye for detail - ensuring all travel arrangements run smoothly.
Excellent communication and interpersonal skills - to liaise confidently with artists, managers, and partners.
What Else Do I Need to Know?
This is a full-time role, ideally based in their London office on a hybrid basis but they will consider someone working remotely if they can attend 2 - 3 weeks of training on site and then travel down to London once a month. The hours are 10am-6pm, with occasional after-hours support required.
Perks & Benefits:
Excellent Salary
Exclusive guestlist & ticket access to some of the biggest events in the world.
25 days holiday (increasing with tenure) plus your birthday off.
Gym membership (Hussle or ClassPass).
Staff discounts on shopping and travel.
Cycle to Work scheme.
Employee Assistance Programme - including counselling and lifestyle coaching.
If you're an experienced travel specialist who thrives in the fast-paced world of music and entertainment, this is your chance to work behind the scenes ensuring artists get where they need to be.