Job Description
A great opportunity to join a leading Property Factoring company in Edinburgh as Property Portfolio Manager!
This modern and successful business can offer you a varied and hands on position looking after your own clients, hybrid working, excellent benefits and a friendly working environment.
Your role will involve acting as the lead point of contact for property owners providing a professional factoring service and building strong customer relationships.
Your key duties will include:
* Acting as the main point of contact for clients in relation to property repairs, building services, billing queries and on-going projects
* Proactively building strong client relationships and delivering great customer service
* Taking full ownership of all day to day issues within your portfolio -liaising with internal + external contacts and keeping clients fully updated
* Meeting clients both one on one and in groups to provide good service
* Complaints management and resolution
* Understanding technical aspects of property management and communicating these effectively to clients.
* All connected administration including financial/budget setting for property developments
Candidates for this role should have previous experience in property management and be a natural people person who builds relationships easily, enjoys problem solving and has the ability to take ownership + manage a busy workload. A confident level of Admin/IT skills is preferred, and a driving licence is essential.
Salary circa £30-32k based on experience + benefits package–working hours 9am-5pm Monday to Friday, permanent position. Hybrid working arrangement: 3 days at home, 2 in office.
Apply online today with CV or call Douglas Robertson in confidence to discuss