Description About the Role DP World in the UK is at the heart of Britain’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. The Commercial team are looking for a Product Delivery Administrator to join us at our site in Stanford Le Hope on a 12 month FTC. Location: Stanford Le Hope Hours: Mon – Fri (9am – 5.30pm) 12 Month FTC How you will contribute: Provide comprehensive administrative support throughout the end-to-end delivery of products and services Coordinate and monitor delivery schedules to ensure timely and accurate service Act as a key liaison between customers, warehouse teams and internal departments to resolve delivery related issues Support the implementation of process improvements to boost delivery efficiency Communicate delivery updates and resolutions to customers in a professional and timely manner Prepare and issue accurate weekly billing requests based on deliveries, contracts and service agreements Maintain and manage customer billing schedules to ensure timely invoicing Investigate and resolve billing discrepancies in collaboration with internal teams and customers Organise and maintain departmental SharePoint folders and documentation Respond to customer inquiries and provide support to internal teams Build strong working relationships across departments to resolve operational challenges Monitor and manage shared team inboxes Oversee procurement and invoicing tasks within the department Perform general administrative duties to support the wider team What you will bring: Proven experience in administrative or operational support roles Excellent communication skills both written and verbal Strong organisational and time management abilities Proficiency in Microsoft Office Suite Ability to multitask and manage priorities effectively Professional, proactive and detail-oriented approach Comfortable working independently and collaboratively Experience in a fast paced office environment NOTE: All of our roles are subject to the below: Eligibility to work in the UK. A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. No unspent criminal convictions. Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing. We may close our roles early, depending on the number of applications received. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. The DP World family comprises of Syncreon, Imperial and P&O. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.