Take your leadership skills to the next level and become a key player in our team as we strive for excellence in customer service, quality, and employee engagement. As a Team Leader, you will play a vital role in ensuring smooth operations, training and developing new team members, and driving sales growth.
Key Responsibilities:
* Create a positive and productive work environment that fosters teamwork and collaboration
* Develop and implement effective strategies to drive sales growth and improve customer satisfaction
* Train and mentor new team members to ensure they have the skills and knowledge needed to succeed
* Maintain high standards of quality and presentation in all aspects of store operations
* Monitor and manage inventory levels to minimize waste and maximize profitability
Requirements:
* A minimum of 6 months' experience in a similar leadership role, preferably in the retail or hospitality industry
* Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
* Strong problem-solving and analytical skills, with the ability to make informed decisions quickly
* A keen eye for detail and a commitment to maintaining high standards of quality and presentation
* The ability to work flexibly, including evenings, weekends, and holidays
Benefits:
* A competitive salary package, including a starting rate of £12.93-£13.93 per hour, rising with training to £13.43-£14.43 (dependent on store location)
* A range of benefits, including a smart pension that is matched up to an amazing 10%, access to the Coca-Cola share scheme, and 50% discount on all food and drinks in Costa-owned stores
* Opportunities for career advancement and professional development, with a focus on building a strong and diverse team
About Us:
We are a global coffee brand with a passion for delivering exceptional customer experiences and a commitment to making a positive impact on our communities. Our values of Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players guide everything we do, from the way we source our ingredients to the way we engage with our customers and employees.
Join us and be part of a dynamic and supportive team that is dedicated to making a difference in the lives of our customers and employees alike.