Description JOB TITLE – Accounts Receivable Administrator DEPARTMENT - Finance LOCATION – Segensworth, Fareham (onsite) WORKING HOURS – Monday – Friday, 8:30-4:30 A brighter future awaits you We have an exciting opportunity for you to join a dynamic team as an Accounts Receivable Administrator for a leading global manufacturer of contact lenses. You will be primarily responsible for overseeing customer accounts, daily cash postings and allocations, account maintenance and customer query resolution. Responsibilities: Monitoring assigned customer accounts for slow payment or potential overdue debt in accordance with agreed or contractual payment terms and CooperVision Cash Management Principles. Follow up as appropriate via telephone or email to ensure payment is either forthcoming or received. Posting into the ERP system payments received and allocating against the relevant invoices and / or credit notes daily to ensure that reported account balances are accurate, correctly aged (according to agreed or contractual payment terms) and fairly stated. Responding to and satisfactorily resolving external (Customer) and internal (Customer Services, Commercial / Sales etc.) queries relating but not limited to account balances, overdue debt and copies of invoices or credit notes. Generating and distributing customer statements monthly or as requested and the appropriate Dunning letters in respect of overdue debt. Reviewing on hold orders and providing assessment on order release Generating credit reports on customers and providing assessment of customer payment performance Assisting the Accounts Receivable Manager and / or Supervisor in ensuring that period end close requirements are completed accurately and in accordance with the agreed close timelines. Ensuring that all company policies and procedures are adhered to including but not limited to, Approval Matrix, TCC and / or CooperVision accounting or operational policies. Performing any other duties as requested by the Accounts Receivable Manager and / or Supervisor. Process Optimisation / Continuous Improvement Contribute as necessary towards the continuous improvement of existing Accounts Receivable processes, structures, and systems. Support where necessary the implementation of enabling technologies, e.g. automation and workflow approval, initiatives. Finance Policy and Controls Ensure compliance with CHQ and / or Cooper accounting policies. Ensure compliance with Sarbanes-Oxley (SOX) and the established internal control framework. Assist with Internal and External (currently KMPG) audit requirements. What skills and experience should you have? You must be able to operate in a dynamic and changing environment, manage multiple deadlines, display a high level of professionalism and organisational skills, maintain confidentiality as necessary and have strong verbal and written communication skills whilst supporting the principles of a Shared Service Centre by understanding the needs of the customer, constantly aiming to exceed customer expectations as well as adopting a continuous improvement approach. Other knowledge, skills and abilities essential to excel in this role include: Must be willing to supervise a growing and diverse team Ability to work to targets, achieving objectives and meeting deadlines Have a proactive; flexible and adaptable approach Customer focused with good communication skills Ability to self-manage ensuring that key deadline are met through planning and prioritizing workloads Attention to detail, accurate when working under pressure and to deadlines is essential The ability to multi task, solve problems and take responsibility for resolution is necessary Excellent knowledge of MS Office (including Word, Excel and Outlook) What we offer You’ll receive competitive compensation alongside a fantastic benefits package including; 25 days holiday Company sick pay Pension scheme Healthcare cover Life assurance Flexible working Discounted gym memberships Extensive learning and development opportunities Access to our Wellness Platform Free eye tests A heavily discounted contact lens scheme and much more! To help us achieve our goals, we’ll give you everything you need to help you achieve yours. We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision. Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1 to view all other opportunities. LI-OC1