About Jumeirah & The Hotel
Please make sure you read the following details carefully before making any applications.
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Situated in the heart of Knightsbridge,one of London's most exclusive neighbourhoods,Jumeirah Carlton Tower isthe quintessential address inSW1whereheritagemeets contemporaryluxury.
Featuring186beautifullyappointedguestrooms, 87ofwhich havethe fantastic benefit ofa balcony,a rarityfor the capital,enabling gueststo takefulladvantage ofthe stunning views across London. Theproperty also boasts the city's largest naturally lit swimming pool,situated atthe impressive rooftop health clubandspa,The Peak,accesstotheprivate Cadogan Gardens and destination Italian restaurantLa Maison Ani
About The Job
An opportunity has arisen for a host to join the Chinoiserie in Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
* Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
* Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
* Greet guests and create an exceptional and memorable experience
* Anticipate guests needs and provide them with a personalised, crafted experience
ABOUT YOU
* Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds
* Have an open and approachable manner and thrive on interacting with people
* Have great communication skills, a sense of humour and a welcoming smile
* An understanding of what it takes to provide outstanding levels of guest service
* An eye for detail and be immaculately presented
About the Benefits:
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes
From Start Date:
* Extra Holiday for significant birthday (21, 30, 40, etc.)
* Life Insurance
* Jumeirah Perks Website Access Discounts
* F&B and Spa Treatment Discounts
* One and a half times pay for work during bank holidays
* Dry Cleaning of uniform or Business attire
* Meals on Duty
* Employee Assistance Program
* Wellness Benefits Chiropodist, Flu Jabs, and more!
* Taxi Service After Hours
* Social Events & Recognition Programmes
* Ongoing Training & Development
3 Months Service:
* Company Sick Pay
* Travel Card Season Ticket Loan
* Live Your Guest Life Stay
6 Months Service:
* Jumeirah Discounts Stays in other Hotels
* Cycle Scheme
* Internal Transfer Scheme
* Eye Test & Discount for VDU Users
* Dental Cash Back Plan
1 Years Service:
* External Transfer Scheme
2 Years Service:
* Group Pension Plan with enhanced contributions
* Income Protection Scheme
If you think you will be a match for this role and are based in the UK with full rights to work, please apply to this role.
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