Sales Assistant – WHSmith
Contract Type: Fixed term
Working hours: 5/7 days, 12-hour shifts with overtime
About WH Smith
WH Smith has a remarkable heritage, occupying a central place on the High Street and in our customers’ hearts for 230 years. We continually strive to enhance customer and colleague experiences by offering cards and gifts for milestones, books for escape and education, and postal services in our Post Office Stores.
Role Overview
As a Sales Assistant, you will provide exceptional customer service and work both independently and as part of a team to maintain our store standards. We want our customers and colleagues to feel proud to start and share their journeys with us, whether it’s their first job, first day at school, or first birthday.
Key Responsibilities
1. Deliver outstanding customer service to all visitors
2. Replenish stock and ensure the store remains tidy and inviting
3. Maintain high standards of visual merchandising to help customers find products easily
4. Support team members in daily tasks and store operations
What We Look For
* A passion for creating exceptional customer experiences
* Confidence in team communication
* Motivation to achieve high standards and results
* Adaptability to meet company goals
Benefits
In addition to salary, pension scheme, paid annual leave, and employee discounts, we offer a range of deals with retail partners to help you save money and create memories—whether enjoying a meal, an adventure, or tickets to a blockbuster. Our Employee Assistance Programme provides support for your physical, mental, and financial wellbeing.
WHSmith is proud to be an inclusive employer. We want our colleagues to feel welcome and free to be themselves with us.
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