Cloud Migration Engineer
Annual Salary up to £60,000 + benefits
Based in Camberley, Hybrid with 2 days per week in the office
My client is an award-winning provider of Connected Cloud solutions with a £109m turnover at March 2024 and one of the consistently highest Net Promoter Scores (NPS) in the industry, securing 87 for January 2024. They support the needs of 2,500 customers, including 200 channel resellers, with services covering connectivity, SD-WAN, cyber security, IT managed services, mobile, IoT, UCaaS and CCaaS.
The Cloud Design & Migration Engineer provides technical support to clients directly, and to other members of their teams in house. Providing technical account management to a key group of strategically important customers, you will provide solutions, design and provide technical management on projects, and progress the commercial development of the organisation.
The Cloud Design & Migration Engineer responsibilities include
• Having responsibility as the Design and Implementation and Lead/Senior Technical engineer for several key clients. Building strong working relationships with the customer and attending regular reviews, development of their technical strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation.
• Working with Technical Director, Solutions Architect and other Senior engineers on leading solution design, planning and implementation on projects such as Office Fit Outs, Server & Network Installations, Office365, SharePoint & Azure Environments.
• Create and maintain technical documentation to assist other technical teams for clients where Technical Lead responsibility is given.
• Assist the Client Account Managers in creation of Statement of Works (SoW).
• Support other Technical Leads and internal teams where needed to ensure success.
The successful candidate will have the following technical experience:
•Windows and Microsoft Modern Workplace technologies.
• Experience of Azure Environment - Management, Design, Implementation & Customer Migration to the cloud.
• Experience of Intune and Autopilot - Management, Design, Implementation
• Co-Pilot experience would be a bonus.
• Modern On-Premises infrastructure management – Current Windows Server versions & services o Remote Desktop Services, Session Host, Connection Broker experience beneficial.
• Network Infrastructure - Management, Design, and Implementation.
• Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge.
• Understanding of incident and problem management, change and configuration management.
• Understanding and experience with customer SLAs and KPIs.
This is a fantastic opportunity to join a leading and rapidly growing IT business so please don't hesitate to apply.