Company Overview
Merit Healthcare Ltd is a dedicated home care provider based in Wiltshire, specializing in delivering compassionate care for the elderly in their own homes.
Summary
We are seeking a Care Coordinator to join our team in Wiltshire. In this pivotal role, you will contribute significantly to our mission by ensuring smooth operational processes that enhance the quality of care we provide. We are also passionate in supporting the right individual to Level 5 in Leadership & Management and beyond to gain a Registered Manager qualification.
Responsibilities
* Coordinate daily operations to ensure efficient service delivery.
* Support rotas, scheduling and shift cover if necessary
* Support staff recruitment, inductions, and ongoing supervision.
* Conduct client assessments, reviews, care planning and support tasks
* Help maintain positive relationships with clients, families and professionals
* Assist with quality assurance tasks including spot checks, audits, care reviews, and documentation checks
* Be proactive in identifying and resolving day-to-day service issues
* Monitor compliance with regulatory standards and company policies.
* Analyse operational data and collaborate with management to identify areas for improvement
* To participate in the out-of-hours (on-call) rota
Skills/Experience
* Proven experience in an office based coordination role within a care setting, preferably domiciliary.
* Strong organizational and multitasking skills.
* Excellent communication and interpersonal abilities.
* Familiarity with home care regulations is a must.
* Ability to work collaboratively within a team environment.
In our small, friendly team, flexibility is key—you'll be expected to facilitate all aspects of the day to day business, whether that's helping with rotas, supporting assessments, solving carer and client issues, or supervising staff.
Job Type: Full-time
Pay: Up to £28,000.00 per year
Benefits:
* Company pension
* Employee discount
* Health & wellbeing programme
Licence/Certification:
* Driving Licence (required)
Work Location: In person