Contract Type: Permanent
PURPOSE
The Business Development Executive is to drive efforts in establishing and securing new business growth opportunities through outbound communication and networking using the phone and other platforms.
A key objective is to extend/diversify our offer to new prospects using agreed sales methods. Based at the Alpine Head Office with Hybrid working available, there is a responsibility for promoting a culture of growth through sales across the business which will require effective communication and collaboration across all departments.
DESCRIPTION OF THE ROLE (including accountabilities)
* Find new clients through the assistance of lead generation campaigns, LinkedIn, On-line search engines, and referrals from the existing client base.
* Qualify new enquiries in accordance with the business strategy.
* Ensure high level of customer service at all levels.
* Follow up on all leads in a timely manner.
* Be knowledgeable about the products and services offered by Alpine in addition to our competitors.
* Proactively seek ways of introducing additional revenue streams.
* Identify and communicate within our business any factors that may affect the customer retention, contract renewal or revenue forecast. Be aware of market trends, associations and forums involving our Industry and target sectors.
* Maintain a positive attitude that inspires co-workers and clients to grow the business.
* Negotiate with customers using agreed methods to develop profitable business and sustainable relationships.
* Desire to communicate using the phone and build business relationships.
* Ensure that the company’s CRM is updated and maintained on a daily basis and to ensure accuracy of information and inputs such as key contact information, dates and notes/follow up tasks.
* To be an ambassador within the business for Alpine’s company values and competencies
* The above accountabilities may change as the role develops.
Required Attributes
* Promotes a positive culture of Growth through sales.
* An understanding of Effective listening & Questioning techniques.
* Having an attitude of ‘what more can I do?’
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