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Job Overview
An exciting opportunity has arisen for a Clinical Admin Officer to join the Obstetrics & Gynaecology Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
Job Overview
An exciting opportunity has arisen for a Clinical Admin Officer to join the Obstetrics & Gynaecology Clinical Admin team at Frimley Park Hospital. Accuracy and attention to detail are a must. Applicants should enjoy working in a busy environment and you will need to be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
The position will offer the chance to work with Obs & Gynae Consultants and their clinical team. The role is ideally suited to candidates with administrative experience with a positive approach to change. If you enjoy a complex and varied workload this could be the post for you.
Main duties of the job
The post holder will provide comprehensive administrative support to the department, ensuring tasks are prioritised and completed efficiently. They will plan and manage their own workload using appropriate tools and escalate any issues that may affect deadlines. The role includes handling urgent requests from consultants, including medical correspondence, medico-legal reports, and ad hoc letters, in line with Trust policies. The post holder will gather and organise information relevant to their duties while maintaining strict confidentiality. They will respond to queries from colleagues, GPs, and patients in a timely, courteous, and professional manner. Secure storage of all resources, including electronic records, is essential. The role also involves scanning and uploading clinical documents into the Trust’s Electronic Patient Record (EPR) system and supporting clinicians in sending patient letters via Epic, especially where patient information is incomplete or attachments are required. The post holder must ensure all telephone communications are handled promptly and professionally. Competent use of EPIC and other relevant IT systems is essential to support departmental operations.
Working for our organisation
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
* NVQ Level 3 Administration or equivalent practical knowledge
* Good education to GCSE standard or equivalent experience
Desirable criteria
* Experience of using EPIC
Experience
Essential criteria
* Experience of working in an office environment
* Competent with current software programmes (i.e. MS Word, Excel, PowerPoint)
* Be able to work in a busy environment and remain calm under pressure
* Experience of working within a team environment
Desirable criteria
* Working in the NHS either in a hospital/private practice/GP setting
* Provide general non-clinical advice
Skills
Essential criteria
* Ability to communicate clearly
* Ability to work with minimal supervision
* Ability to prioritise workload
* Able to adapt to change
* Excellent interpersonal skills.
Desirable criteria
* Understanding of medical terminology
Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire.
We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities.
We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park.
We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June and we are already beginning to reap the benefits of this ambitious investment.
Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future.
Apply online now
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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