Working closely with your team, you'll keep the atmosphere upbeat and the service running smoothly—even during the busiest shifts. If you've got a passion for people and love being where the energy is, you'll feel right at home here.
How we work
* We welcome every guest with warmth and sincerity, setting the tone for a heartfelt experience from the start.
* We bring positive energy to the team, working together to create an uplifting, friendly atmosphere.
* Stay one step ahead by tuning in to guests' needs and delivering service that feels effortless and thoughtful.
* Taking pride in your surroundings—supporting the management team to keep the restaurant clean, organised, and ready to serve with heart.
Our Person
We are looking for someone who:
* Greets guests warmly and makes them feel welcome from the moment they arrive.
* Takes accurate orders, recommends dishes with enthusiasm, and ensures guests' needs are met.
* Serves food and drinks efficiently, ensuring a smooth and enjoyable dining experience.
* Handles guest feedback professionally, resolving minor issues and escalating where needed.
* Works together with colleagues to create a strong, supportive team. Help new team members settle in by sharing knowledge and offering guidance.
* Assists colleagues during busy periods to keep service running smoothly. Keeps your section clean and organised, maintaining high hygiene standards.
* Follows food safety and health & safety procedures at all times.
* Processes payments correctly and ensures transactions are handled efficiently.
Requirements:
* A passion for great service and a positive attitude.
* Strong communication and interpersonal skills.
* Ability to work efficiently in a fast-paced environment.
* Previous experience in hospitality is beneficial but not essential.
* Willingness to learn and grow as part of the team.
As a Front of House Team Member at Prezzo Italian, you'll be right at the heart of creating memorable dining experiences. With a warm welcome and genuine care in every interaction, you'll help guests feel relaxed, valued, and eager to return. Whether you're setting the tone at the door or serving with pride and precision, your role is all about bringing people together and putting heart into every moment.
Salary: up to £12.21 per hour, plus tronc and access to our amazing commission scheme!
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