Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives. Our core values are “ Be open, be compassionate and be bold” and our teams apply these daily offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. We have an exciting opportunity for a Deputy Services Manager who has the skills and experience to support the Services Manager to lead the delivery and development of a recovery focused integrated drug and alcohol service. The Deputy Services Manager as part of the Wirral Senior Leadership Team will lead the operational side of the service by working closely with the wider leadership team, and all levels of our multi-disciplinary team of staff. The Deputy Services Manager will contribute to an outcome focused recovery culture, with positive staff engagement and provide a constant stimulus for improving services in a learning environment. They will also ensure high quality Governance within all aspects of service delivery. Location: Wirral Full Time Hours: 37.5 per week Full time Salary Range: ££47,792.23 - £49,950.27 depending on experience (pro rata if part time hours) Contract Type: Permanent * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours About the role: Support the Services Manager to lead on the development of the service to provide easily accessible, non-judgmental, and confidential services, which support service users in reducing harm, engaging with treatment, and moving toward recovery Lead, manage and coordinate the operational activities of the service, including management of the leadership team to ensure the service runs efficiently and effectively Provide line management, supervision, and leadership to achieve performance outcomes and quality in line with service level and contractual arrangements Ensure that constructive, positive, and supportive relationships are maintained with our partners & stakeholders, both internal and external Ensure effective performance management through data collection, reporting and analysis across the service Work closely with and provide cover for the designated Safeguarding Lead within the service, working with local authority stakeholders and internal leads Align Quality Management Systems, Incident Reporting Tool, Risk Register, and the various Audit Tools as part of service governance compliance and to drive service learning, innovation and development. About you: Excellent leadership and change management skills Considerable senior management experience within large, integrated adult substance misuse services with a clear understanding of the need for and ability to deliver quality services Considerable experience of staff development, leadership and supervision A demonstrable understanding of performance management frameworks, effective governance, and quality management Knowledge and understanding of the possible recovery pathways available across whole treatment and recovery systems including community, residential and Criminal Justice provision Experience of working within contracts, service agreements and service delivery systems What we will give to you: 25 days holiday (plus bank holidays) rising by 1 day for each years’ service “Capped at 30 days” Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Please feel free to contact Gerry Pangalis, Services Manager on 07867 196004 or gerry.pangalis@cgl.org.uk, if you have any questions or queries about this role. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only — agencies will not be engaged for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time‑limited visas, unfortunately, we are unable to support new visa applications or extensions. We may close this vacancy early should we receive a high volume of applications. CGL points 43 to 45 (£47,792.23 - £49,950.27) N/A - Outside London Weighting Area 19/4/2026 Gerry Pangalis | gerry.pangalis@cgl.org.uk | 07867196004 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.