Go back Torbay and South Devon NHS Foundation Trust
Senior Healthcare Support Worker
The closing date is 16 July 2025
Our Healthcare Support Worker will be based within the gastroenterology department, providing support to the Liver Specialist Nursing their and the patients accessing this service.
You will work under the supervision of qualified nurses, doctors and allied health professionals within an inpatient setting, outpatient and community setting.
Main duties of the job
* To provide general and specialist information to a variety of patient diagnosed with liver disease and alcohol related liver disease.
* To screen patients in the hospital to identify those at risk from alcohol harm. Working with other members of the Alcohol Care Team (ACT) in the care and management of patients.
* To work closely with clinical nurse specialists undertaking a variety of skills working within set guidelines i.e phlebotomy, vensections, fibroscans. Full training will be given.
* Contribute to maintaining and organising the day to day running of the liver nursing service dealing with phone calls, referrals emails, patient queries etc.
* Currently this is a Monday to Friday service but may be subject to change.
About us
Why Work With Us
This is an exciting opportunity to join a service within Torbay and South Devon NHS Foundation Trust.
The Liver Team and Alcohol Care Team works within a friendly and well-established Gastroenterology Department that provides seamless multi-speciality care, with an ethos in facilitating the right care, at the right time, in the right place.
Job responsibilities
Please see the attached Job Description for a detailed job description and a main responsibility proforma.
Person Specification
Qualifications
* NVQ 3 in healthcare related subject or equivalent
* Literacy and numeracy to National Qualification Framework level 2
* Evidence of continuing professional development
* Courses/further study attended to demonstrate evidence of personal development
* Knowledge of or experience in Liver and Alcohol Services
Knowledge
* Good written and verbal communication skills
* Able to learn and assimilate information quickly
* Proven ability to work to deadlines, prioritise and multi-task
* To have awareness of limitations and boundaries
* Knowledge of computer systems- ICE, Infoflex
* Venepuncture and cannulation
Specific Skills
* Ability to assess, plan and evaluate patient care
* Management of an acutely ill patient
* Good interpersonal skills with particular ability to liaise effectively with multidisciplinary team members
* Evidence of working well within a team
* Ability to demonstrate motivation
* Ability to work accurately and reliably under pressure
* Ability to make decisions, organise and prioritise own workload
* Evidence of commitment to customer care
* Experience with acute care or GI service setting
* Full Driving License with the ability to travel around sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Torbay and South Devon NHS Foundation Trust
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