Strutt & Parker - National Head of Department, Estates and Farm Agency
Join to apply for the Strutt & Parker - National Head of Department, Estates and Farm Agency role at Greenfix Property Care
Location: London • Permanent • Full-Time
Our Estates and Farm Agency Department comprises a network of 19 agents who provide professional advice to private clients, trustees, executors, as well as corporate and charitable organisations regarding the valuation, sale, and acquisition of farms, country estates, sporting estates, and high-value rural properties. This generally encompasses properties with residential, commercial, and strategic assets. The Department is divided into seven regions with the National team involved with all transactions over £5m and working closely with the Country House Department. The position is based in our Chelsea/Marylebone offices and will necessitate client and site visits throughout England including regional offices and some remote working.
The role
As the leader of a National department, this individual will work closely with the Head of Department as a key contributor to the management of the business line. They will have overall responsibility for driving strategic initiatives; management of the client and service delivery, profitability, and people; and will be a brand representative internally and externally as the expert in their field.
This individual will:
* Actively contribute to the business line strategy and implement this at a department level.
* Set the department strategy, ensure progress against annual objectives, and alignment to the wider business objectives.
Clients and Service Delivery
* Oversee the delivery of high quality advice and service to clients and act as an escalation point as required.
* Ensure collaboration with local Regional Residential, Land Management and Estates and Farm Agency teams to the benefit of our clients and the service they receive.
* Act as a role model in the development and winning of new business opportunities at a national level, whilst instilling a focus on consistent business development within their teams.
* Have an active role in high profile business development opportunities within and outside of the Residential business line.
* Be responsible for department compliance with all internal processes/regulations and the management of key risks and regulations (including RICS, Health & Safety, AML, compulsory training).
* Be responsible for the management of data within the department, ensuring it is used effectively and in line with internal processes or regulatory requirements.
* Be accountable for the financial performance of the department and develop initiatives to improve revenue generation and profitability.
* Accurately forecast revenue and cost for the department, ensuring regular liaison with central teams and timely delivery of financial information.
* Be responsible for achieving personal, team and department financial targets against forecasts.
* Monitor and drive department performance through KPIs and targets for teams within the department.
People
* Be responsible for leading the National team, with local management responsibility in their home office, including management of annual people processes at department level.
* Have effective and regular communication with all local heads of department, supporting them to drive performance and implement local actions.
* Ensure regular communication with the whole department and individual teams to promote sharing of information from and to Business Line management.
* Coach local heads of department to instil a culture of continuous professional development and retention of talent.
* Maintain a strong internal and external network to enable effective recruitment and succession planning.
* Contribute actively to recruitment, training, management of career paths, promotions and succession planning.
Brand
* Represent the department within Strutt & Parker and to the market as a spokesperson and expert, maintaining high visibility at national level with support from Marketing/Communication teams.
* Promote the brand externally to drive business development opportunities.
* Work collaboratively across Residential and the wider business to promote effective interdepartmental working and cross-selling.
* Identify opportunities for collaboration or representation at internal and external events within our markets and the BNP Paribas Group.
Process & Systems
* Responsible for the delivery of a high quality service.
* Manage change effectively to improve quality and profitability.
* Improve systems and processes; be innovative and encourage this in others.
* Compliance/monitoring and oversight.
Company
* Conscious of and protect the interests of BNP Paribas Real Estate/Strutt & Parker, employees and reputation.
Person specification
Essential Qualifications
* Educated to degree level
* MRICS
* Demonstrable experience within the agricultural property market
* Demonstrable long-term business relationships
* Demonstrable cross selling successes
* Commercial, strategic decision maker
* Strong client orientation focus
* Experienced people leader with good managerial, development and motivational skills
* Confident self-starter, initiative-taker
* Flexible, able to prioritise and meet deadlines
* Ambitious and energetic team player
* Production of timely reports and submissions for new client mandates/pitches
* Develop contacts beyond Strutt & Parker’s existing network to maximise market coverage
* Compliance with all KYC and regulatory requirements in conjunction with internal compliance
Benefits
* Health & Leisures: Private medical cover, up to 30 days annual leave plus public holidays, optional extra days via flex benefits, health screening, gym discounts, wellbeing support, cycle to work, eye care, travel and retail discounts, and more.
* Financial: Pension, company car allowance, life assurance, income protection, season ticket loan, bonus scheme, share incentive plan, financial and mortgage advice.
Strutt & Parker is committed to providing a work environment that fosters diversity, inclusion and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability, marital status, ancestry, sexual orientation and gender identity or any other legally protected status.
Apply online through BNP Paribas Careers.
We are building an inclusive culture where everybody feels they belong and can thrive. We celebrate diversity and support all our people to reach their potential.
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