Overview
As a Housing Engagement Worker, you'll work directly with young people and their hosts to provide tailored support, helping residents develop essential life skills and move towards independent living. You'll also play a key role in supporting the recruitment and development of Supported Lodgings Providers, ensuring they feel confident and equipped to offer high-quality care.
Responsibilities
* Support young people through personalised support plans and life skills development
* Facilitate referrals, assessments, inductions and move-on planning
* Promote positive activities and co-production opportunities
* Help young people understand their rights and responsibilities in housing
* Assist in recruiting and supporting Supported Lodgings Providers
* Work closely with external agencies to ensure holistic support
* Be based at YMCA My Place Hostel alongside the Norwich Community Housing team and participate in a rota of shifts covering core hours 9.00am – 7.00pm, Monday – Saturday, over 365 days of the year, generally totaling 22.5 hours per week across 3 days
Qualifications
* Experience working in housing or support services with vulnerable young people
* Strong communication skills and emotional resilience
* Ability to carry out needs and risk assessments and support planning
* Knowledge of housing legislation and safeguarding frameworks
* A full UK driving licence with access to transport
* A commitment to YMCA Norfolk's inclusive and values-led approach
* Written references will be obtained for the successful candidate covering the previous 5 years of employment; the offer is subject to satisfactory references (two references typically required; character references may be sought where applicable)
Benefits
* Health Care Plan
* 34 days (pro rata) per annum inclusive of Bank and Public Holidays
* An additional day of annual leave (pro rata) after 5 and 10 years of continuous Long Service
* Access to contributory stakeholder pension scheme after 3 months
* Health and wellbeing events and activities
* Family friendly policies
* In-service training opportunities and bursaries investing in your development
* Annual staff day and staff awards
* Death in service benefit of 2 x annual salary
* Regular line management and support
* Staff discount at Williams Kitchen Café, Explorers Soft Play & Muddy Puddles Nursery
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