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General manager

Deal
Shepherd Neame
General manager
Posted: 15 August
Offer description

Shepherd Neame is on the lookout for a General Manager with bags of personality to join our team. If you have previous experience managing a team within the hospitality or a service-led environment and are looking for a new and rewarding challenge, this may be just the job for you.

Set in the picturesque coastal town of Deal, Kent, the Royal Hotel offers 18 luxurious bedrooms, several with balconies overlooking the sea. Guests can dine in the hotel’s Quarterdeck restaurant or relax in the Boathouse bar, which features a terrace and garden area with sea views.

As a brand ambassador, you will foster an inclusive culture, leading and developing your team to ensure excellent customer service. With support from your Operations Manager, you will aim to achieve key business objectives, drive growth, and ensure customer satisfaction and success.

WHAT'S IN IT FOR YOU?

* Competitive annual salary
* Private live-in accommodation (if required)
* Early wage withdrawal scheme
* 25% discount on food and drink at Shepherd Neame Managed Houses
* 25% discount on overnight hotel bookings at Managed Houses
* Up to 40% discount at the Visitor Centre Shop in Faversham
* Access to Sheps Hut discounts at high street shops and services
* Workplace Mental Health Platform
* Company pension plan
* Opportunities for development and internal mobility within pubs, the Brewery, and Support Office

Shepherd Neame, Britain’s oldest brewer, prides itself on being authentic, independent, flexible, and agile. Our core values include:

* Working Together
* Pride and Passion
* Authenticity
* Sheps Spirit

WHO ARE WE?

Based in Faversham, Kent, Shepherd Neame has been family-owned for over 300 years. We operate more than 300 pubs and hotels across London and the South East, employing around 1,500 team members, including over 270 at our brewery and support offices.

Diversity, equality, and inclusion are fundamental to Shepherd Neame. We welcome applications from all qualified candidates regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We are committed to providing an inclusive and supportive working environment where everyone can thrive.

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