Change & Communications Manager – 15 month FTC
AXA UK is looking for a Change & Communications Manager to join our People team on a 15‑month fixed‑term contract. Reporting to our People Programmes Director, you’ll be passionate about communications through large‑scale business transformation initiatives and eager to contribute to the success of our organisation.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You will work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.
What you’ll be doing
* Develop communication strategies and interventions for the programme.
* Create and execute communication plans for key audience groups across the business.
* Formulate digital and online content.
* Ongoing assessment of change impacts and business readiness.
* Support the delivery of change management plans by coordinating with intervention owners to refine requirements and track execution of change interventions.
* Manage critical change communities.
* Support evaluation of change and communications initiatives through quantitative and qualitative analysis.
What you’ll bring
* Experience of developing and executing communication and change management plans in large‑scale transformations.
* Proven track record of supporting organisational change initiatives or large‑scale transformations and knowledge of change management methodologies (e.g. ADKAR, Kotter, Prosci), ability to assess change impacts and develop appropriate interventions.
* Hands‑on experience with complex change programs in various sectors or functions.
* Experience of developing digital content and campaigns for internal audiences, including videos, intranet, articles and social media.
* Ability to manage change communities or networks, including ambassadors and champions.
* Skilled in managing relationships with diverse stakeholder groups, experience in managing change communities and fostering engagement.
* Comfortable working in dynamic environments and managing ambiguity, ability to handle resistance and foster positive change.
* Strong organisational skills to coordinate multiple interventions and ensure timely delivery, ability to track progress, manage dependencies and adjust plans as needed.
What we offer
* Competitive annual salary dependent on experience.
* Discretionary company & performance‑based bonus.
* Contributory pension scheme (up to 12% employer contributions).
* Life Assurance (up to 10× annual salary).
* Private medical cover.
* 28 days annual leave plus Bank Holidays.
* Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
* Wellbeing services & resources.
* AXA employee discounts.
Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site.
As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.
We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long‑term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to tanzeela.mehjabeen@axa-insurance.co.uk.
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